We have been very impressed with Crafty Clicks - both the product and the service. Our website was experiencing a number of failed transactions, because customers were mistyping their address during check out. However Crafty Clicks has - at a stroke - removed that problem. Even better, it's raised our conversion rate, since installation. We had a slight problem activating the service after installing the Magento extension - however Crafty Clicks were very quick to point us in the right direction, and the issue was immediately resolved. It's terrific value for money, and we wouldn't be without it Highly recommended!